407.936.2132 info@npis.com

Frequently Asked Questions


General

1) What is the point of the Learning Center?

2) What is my login information for the Learning Center?

3) Is there a time limit for courses, lessons or quizzes?

4) How do I make suggestions for courses or content?


Navigation

1) How do I start a course?

2) How do I get back to the Learning Center home page from within a course?

3) Do I have to complete the lessons in order?

4) How do I complete a course?

5) How do I select a lesson within a course?

6) How do I complete a lesson?


Quizzes

1) Are my quiz scores tracked?

2) How do I start a quiz?

3) How do I move to the next question in a quiz?

4) How do I complete a quiz?

General

 

1) What is the point of the Learning Center?

We want to give our employees more tools to empower themselves and learn new skills that will make both themselves, and us a company, more competitive.

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2) What is my login information for the Learning Center?

Your username will be your work email and your password will be given to you on launch. If you have forgotten your password or want to reset it, click the “Lost your password?” link on the login page.

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3) Is there a time limit for courses, lessons or quizzes?

Nope. Everything is set to be completed at your own pace.

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4) How do I make suggestions for courses or content?

Simply send an email or a Skype message to your Systems Administrator with the subject “Learning Center Suggestion” and what content you would like to see included in the body of your message.

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Navigation

 

1) How do I start a course?

From the Learning Center home, click the “Enroll” button underneath the course you would like to start. If you have already enrolled in a course, you will see “Continue” instead.

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2) How do I get back to the Learning Center home page from with a course?

Click the “Back to Course” button located at the top right of the webpage when within a course to return to the course overview page. This page tells you how much of the course you have completed. From this webpage, scroll to the bottom of the page and on the bottom navigation bar, click “Courses” under the “Company” section to take you back to the Learning Center home page.

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3) Do I have to complete the lessons in order?

Nope. You can select any lesson in any order, though you may find it beneficial to complete one section at a time. However, we do highly suggest you complete each quiz after each respective lesson so that the material stays fresh in your mind.

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4) How do I complete a course?

Once you have completed all the sections and quizzes in a course, the “continue” button from the Learning Center home page will change to “Complete”. Simply click this button to complete the course.

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5) How do I select a lesson within a course?

Once you have entered a course page, all of its lessons and quizzes can be accessed from the menu on the left-hand side. You can scroll up and down the menu to see all the lessons and quizzes within that module.

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6) How do I complete a lesson?

Once you have finished the video in a lesson, click the “Complete button at the bottom of the page to move to the next section.

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Quizzes

 

1) Are my quiz scores tracked?

Yes and no. The quizzes are simply meant to keep you engaged and thinking about the material you just learned, so we are not actually keeping track of the scores. However, for a course to be completed, each quiz within it needs to have a passing score.

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2) How do I start a quiz?

You can either click the quiz lesson directly or be brought to it after completing the previous lesson and hitting the “Complete” button. Once on a quiz, click the “Start” button to begin the quiz.

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3) What is the point of the Learning Center?

Both the “Skip” button and the “Next” button will move you to the next question in a quiz. You can then hit the “Prev” button to move backwards if you want to change your answer on a previous question.

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4) How do I complete a quiz?

Once you have answered all the questions on a quiz, click the “Complete” button on the bottom left to finish the quiz and receive a grade.

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